The AIR MILES Reward Program is Canada’s most recognized loyalty program with nearly 10 million active collector accounts. With more than 30 years of experience, we have a proven track record of driving long-term loyalty.
There’s a reason we’re recognized as one of the best places to work year after year: we give you more than a place to work, we give you a place to grow your career. That’s what sets us apart.
Benefits and Perks at AIR MILES:
- Flexible work environment with remote work stipends
- AIR MILES Gold® Collector status upon hire
- Free AIR MILES issued annually on your anniversary date
- Group RRSPs & company matching program
- An annual wellness subsidy
- Robust wellness resources including cognitive behavioural therapy and a Headspace subscription
- Summer Hours Program (half-day Fridays + 3 Summer Fun Days)
- Loyalty Days (2 extra vacation days per year)
- Two-week Sabbatical Leave and 20,000 AIR MILES in the year following each five-year milestone anniversary
- Volunteer paid time off
- Generous tuition reimbursement programs
- Extensive learning and development opportunities
What Will You Work On?
The Marketing Specialist (MS), Marketing Delivery role, is instrumental in managing the execution of all Partner marketing plans. The MS works with the Manager, Marketing Delivery to manage campaign end-to-end delivery excellence coupled with client management excellence in support of our Partners. This role seeks new ways to add value, consistently meeting and exceeding day-to-day Partner needs. The MS plays a key role in all phases of the campaign process ensuring campaigns are executed flawlessly, on time and on budget.
This role reports to the Manager, Marketing Delivery and will be collaborating with our Client Services, Channel Marketing, Marketing Operations, A&I, Customer Care teams, as well as the entire Marketing department. There is shared accountability of Partner/Program objectives with A&I, Client Services and Marketing and the Marketing Delivery team plays a key role as the main Client contact from the time the plan is approved. This team will be involved in the pre and post campaign phases and will be expected to provide insights that will help formulate the campaign plans.
How Will You Create Impact?
Executing Marketing Calendar
- Work jointly with the Manager, Marketing Delivery and Channel Strategy team on AMRP campaign planning and taking the plan to lead the delivery of marketing activities for assigned Partners ensuring all creative assets are created/supplied, built to spec, on schedule, within budget, and comply with legal, brand standards and AODA compliance
- Work with cross-functional teams to ensure lead time, resources and channel support availability, completing project execution tasks as part of the workflow/process to efficiently execute campaigns
Day to Day Response
- Build and maintain a professional relationship with internal & external stakeholders and Clients, through all aspects of the campaign process from planning to deployment via written and verbal communications – project briefs, creative presentations, weekly status calls, etc.
Budgets & Results
- Ensure knowledge and understanding of campaign performance in order to collaborate with Client/CS/Mktg and ensure learnings are applied to future campaigns
Let’s Talk About You:
- Post secondary Certificate/Degree. Preferred: Business/Marketing Communication
- Minimum 2 years of related work experience. Agency experience would be an asset.
- Steong client management skills communications, influence, negotiation and being solutions focused
- Strong project management skills, being able to multitask and work with with cross functional teams to deliver omni channel Partner campaigns
- Solid understanding of digital marketing
AIR MILES is for Everyone
We are committed to embedding inclusion in the way we work and the services we offer. We believe inclusion is not only a strength but a competitive advantage for AIR MILES, and we focus on building a culture of belonging that enables us to perform, innovate and be our authentic selves.
If you are excited about the role, but don’t meet every single requirement outlined in the job description, we encourage you to apply anyway. You never know, you might just be the right candidate for this role, or others!
In your application, please feel free to advise if you require accommodation for the interview process. We also welcome you to note which pronouns you use. Please know preliminary interviews are conducted remotely, via phone or video call. We look forward to ‘virtually’ meeting you!
Flexible Work Environment
AIR MILES is proud to offer Corporate Associates the flexibility to choose where they do their best work and we do not mandate a minimum number of days required in office. That said, the doors at our Toronto office are always open to Associates who prefer an office environment or need a change of scenery. All members of our Customer Care team permanently work from home.
No matter where you work from, everyone is set up with the tools and resources required to stay connected and make work-from-anywhere routines more comfortable.
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Job Type:
Temporary