Associate, Marketing Solutions (*)

Job Title:

Job Description

MARKETING CONSULTANT

The Marketing Consultant is the primary contact with customers within an assigned region/zone. Perform marketing, sales and consulting functions via telephone and computer to develop, implement, maintain and enhance assigned Dealer marketing and customer attainment and retention goals.

Essential Responsibilities:

Build strong sales and consultative relationships with assigned dealer base through an in-depth program knowledge, a pleasant demeanor and a positive attitude.
Educate and inform dealer base on current program offerings and services, encourage enrollment, offer consultation regarding current dealer product/service selections and assist dealers with achieving marketing goals
Create, update and maintain marketing plans for individual dealers in order to minimize risk and maximize performance. Present Marketing plans, trends, and additional suggestions to client/dealers
Review changes to the marketplace and industry and assist dealer base in adjusting marketing plans
Maintain detailed documentation of dealer communications, including customer service opportunities and complaints, in the Contact Manager system
Edit and proof dealer communications
Maintain accurate dealer information, data, pricing, list maintenance, customer maintenance
Maintain calendars and timelines for assigned marketing initiatives
Promote customer acquisition, retention and response while improving brand awareness and return on investment for client
Assist in the creation and development of processes and procedures
Produce periodic reports and recommendations regarding performance status of dealer base
Implement quality control process for marketing materials, dealer selections and dealer originated copy
Assist in the resolution of data issues

Candidate profile:

Must have High school diploma and good verbal and written communication skills
Must have basic computer skills in Word, Outlook, Excel and PowerPoint
Sales experience good to have
Good Customer service skills
The person can be located in any US state or Canada Province

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Concentrix is an equal opportunity employer and an E-verify participant. Concentrix considers qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, veteran status, disability status or any other legally protected characteristic.

Concentrix is an EEO/AA/M/F/Vet/Disability Employer

Location:

USA, WI, Work-at-Home

Language Requirements:

Time Type:

Full time

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