Associate, Marketing Solutions (*)
Concentrix
Job Title:
Associate, Marketing Solutions (*)
Job Description
MARKETING CONSULTANT
The Marketing Consultant is the primary contact with customers within an assigned region/zone. Perform marketing, sales and consulting functions via telephone and computer to develop, implement, maintain and enhance assigned Dealer marketing and customer attainment and retention goals.
Essential Responsibilities:
- Build strong sales and consultative relationships with assigned dealer base through an in-depth program knowledge, a pleasant demeanor and a positive attitude.
- Educate and inform dealer base on current program offerings and services, encourage enrollment, offer consultation regarding current dealer product/service selections and assist dealers with achieving marketing goals
- Create, update and maintain marketing plans for individual dealers in order to minimize risk and maximize performance. Present Marketing plans, trends, and additional suggestions to client/dealers
- Review changes to the marketplace and industry and assist dealer base in adjusting marketing plans
- Maintain detailed documentation of dealer communications, including customer service opportunities and complaints, in the Contact Manager system
- Edit and proof dealer communications
- Maintain accurate dealer information, data, pricing, list maintenance, customer maintenance
- Maintain calendars and timelines for assigned marketing initiatives
- Promote customer acquisition, retention and response while improving brand awareness and return on investment for client
- Assist in the creation and development of processes and procedures
- Produce periodic reports and recommendations regarding performance status of dealer base
- Implement quality control process for marketing materials, dealer selections and dealer originated copy
- Assist in the resolution of data issues
Candidate profile:
- Must have High school diploma and good verbal and written communication skills
- Must have basic computer skills in Word, Outlook, Excel and PowerPoint
- Sales experience good to have
- Good Customer service skills
- The person can be located in any US state or Canada Province
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer and an E-verify participant. Concentrix considers qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, veteran status, disability status or any other legally protected characteristic.
Concentrix is an EEO/AA/M/F/Vet/Disability Employer
Location:
USA, WI, Work-at-Home
Language Requirements:
Time Type:
Full time
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