Service Leader

Job title: Service Leader

Company: UnitingCare


Job description: Service Leader | Farmer to Farmer Support |Statewide

• Employment Term: Full Time, Maximum term contract until 30th June 2027 with possibility of extension.

• Location: Brisbane based with outreach across Queensland
• Remuneration: $106k + 12% super + $15,900 NFP Salary Packaging (save tax and increase your take home pay)

Make a meaningful difference with UnitingCare QueenslandAt UnitingCare we are leaders in crisis response, the protection of vulnerable people and children, financial resilience and family wellbeing. Our FaDS (Family and Disability Services) team work passionately across Queensland to make a meaningful difference in people’s lives.As a Service Leader you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about. Let’s make a meaningful difference, together!Your part in our UnitingCare teamWe are looking for a Service Leader to manage our Farmer to Farmer Support Program and Suicide Bereavement Groups. The role is hybrid and gives the flexibility to work in office and/or from home. As this is a State-wide position it may require travel at varying times to attend relevant events.In this role you will:

• Leading and managing all aspects of the Farmer Support and Suicide Bereavement Support Group Programs.
• Provide professional leadership to both teams through participative supervision, professional development and performance management with service excellence for our clients as a continued priority.
• Positively represent the activities of UnitingCare Family and Disability Services and assist in the development and maintenance of sound working relationships with relevant statutory, government and community agencies to facilitate positive outcomes for clients.
• Assist in the implementation and monitoring of the Service’s budget and Business Information Systems and provide accurate and timely internal and external reports on key indicators as required for the service.
• Provide oversight for, contribute to and maintain accurate and quality record keeping utilising UC record management systems in line with policy and procedures.
• Coordinate recruitment, training and rostering activities as required.
• Work collaboratively with the UC Communications and Marketing team to develop relevant program promotional material for education and awareness purposes.
• Develop service delivery strategies in consultation with management to improve overall service awareness and satisfaction.

We will provide the successful candidate any necessary training upon commencement.What makes a difference for us?

• Tertiary qualification and/or experience in working within the Mental Health field or another relevant pathway.
• Proven experience in team leadership, encompassing operational, administrative, and budgetary oversight.
• Qld Suitability Card for Child Related Employment (Blue Card)
• Current Drivers Licence

Desirable

• Training in Suicide Intervention and/or prevention
• Completed training in Psychological First Aid (PFA) Framework (available via internal training platform on commencement)
• Completion of Lifeline Telephone Counselling Course (this can be completed in initial stages of success within the role) and/or relevant Case Management experience.
• A background and/or links to the local farming community

What makes a difference for you?At UnitingCare we are leaders in crisis response, the protection of vulnerable children, financial resilience and family wellbeing. Our Family and Child Services team work passionately across Queensland to make a meaningful difference in people’s lives.Flexible work arrangements to support work-life balanceSave tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annumA recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programsA positive and inclusive team based on respect, shared standards, strong values and a commitment to serving othersEligible employees are entitled to 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme; for eligible employees.Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural eventsCareer development opportunities to challenge yourself, grow and make a meaningful differenceWe’d love you to be part of our UnitingCare familyOur Family and Disability Services team are passionate about their work with parents to ensure children remain safe in the home and parents have the skills, resilience and capability to effectively parent and meet their children’s developmental, educational, health and well-being needs. We also provide targeted services to men who are seeking to change their behaviour.Child safe, Child friendlyUnitingCare is committed to being a Child Safe, Child Friendly organisation and will:provide welcoming, safe & nurturing services for childrenimplement measures to prevent child abuse and neglect within our servicesappropriately and immediately address child abuse and neglect if it does occurDiversity & InclusionOur approach is simple – everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.Safe workplaceWe work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.

Expected salary:

Location: Australia

Job date: Tue, 01 Jul 2025 04:04:24 GMT

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