Senior Manager, Integrated Marketing

Upwork ($UPWK) is the world’s work marketplace. We serve everyone from one-person startups to large, Fortune 100 enterprises with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential.

Last year, more than $3.8 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers.

Upwork is seeking a Senior Manager, Integrated Marketing lead to spearhead breakthrough integrated marketing strategies, campaigns and programs that span the marketing funnel from brand awareness to demand generation. Reporting to the Director, Integrated Marketing, the successful candidate will have strong experience in developing integrated marketing strategies with a focus on building integrated campaigns and programs spanning all parts of the marketing funnel. The ideal candidate will be comfortable managing cross-functional marketing workstreams, creating process for seamless execution and driving alignment between teams to ensure integrated campaigns are aligned back to overall strategy and ultimately leading to impact in the market. 

Your Responsibilities:

• Lead the development and execution of go-to-market strategies to support business and marketing objectives, aligned to brand and creative strategy through integrated marketing campaigns, programs, and tentpole moments that drive results at each stage of the marketing funnel
• Driving the strategy, development, enhancement, and execution of marketing programs and campaigns across multiple channels
• Lead a marketing pillar and oversee multiple marketing initiatives to ensure there is brand consistency
• Collaborate across functions and markets, to develop highly effective, creatively excellent integrated marketing campaigns, including but not limited to: advertising, social/influencer, digital, partnerships, development and production, media strategy, execution, optimization, and program reporting, ensuring all marketing activities feel local and personal, and relevant for our audience
• Partner with cross functional leaders from various disciplines (eg. PR, social, product marketing, lifecycle marketing, paid media, analytics) to develop channel strategies, activations, product integration
• Create alignment with key internal partners through consistent communication, and development of program playbooks that will help extend the brand message among both internal and external partners
• Partner with the brand & creative teams to deliver on the brand’s creative ambition
• Be an evangelist for the Upwork brand mission – understand and champion how our brand connects to campaigns
• Understand, utilize and integrate consumer and industry research to maximize impact when designing campaigns
• Collaborate with Marketing channel partners, to deliver programs that create demand and accelerate company growth
• Spearhead cross-functional initiatives, bringing clarity and energy to every workstream

What it takes to catch our eye:

• Minimum of 8 years of integrated marketing or comms strategy experience combined between marketing/brand agency and/or technology industry required
• Expert at writing strategic briefs, and working closely with creative teams to ensure work is delivering against the brief
• Consistently leverages data, analytics, insights and metrics to propel brand strategy and execute compelling marketing programs that deliver measurable impact
• Extraordinary interpersonal and communication skills, cultivator of strong cross-functional relationships
• Inspires creative thinking and a “make it happen” mindset at all levels within their organization.
• Forward-thinking, analytical and problem-solving mindset; experience in navigating fast-paced, ambiguous environments
• Track record of successful go-to-market launches driving business success through Marketing
• An ability to build and foster positive working relationships with cross-functional marketing teams
• Strong strategic and creative thinking coupled with a passion for storytelling.
• Customer-obsessed with a hunger to bring best-in-class marketing initiatives to life.
• Strong time management and prioritization skills with the ability to lead multiple projects simultaneously
• An understanding of the different marketing channels and how to best connect with our customers in each channel
• Strong experience in prioritizing and executing tasks and projects in a fast-paced environment.
• A self-starter and efficient team player that is process-driven and quality-oriented with sharp attention to detail

The annual base salary for this position in California and Washington ranges from $132,000 – $206,000. The range displayed reflects the minimum and maximum salary for this position in California and Washington, and individual base pay will depend on your skills, qualifications, experience, and location. Additionally, this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program.

Come change how the world works.

At Upwork, you’ll shape talent solutions for how the world works today. We are a remote-first organization working together to create exciting remote work opportunities for a global community of professionals. While we have physical offices in San Francisco and Chicago, currently we also support hiring of corporate full-time employees in 19 states in the United States. Please speak with a member of our recruitment team to determine whether you are located in a state in which we are hiring corporate full-time employees. 

At the core of our vibrant culture are shared values that form the foundation of our organization. These values revolve around trust, risk-taking, customer focus, and excellence. Our overarching mission is to create economic opportunities so that people have better lives. We foster an environment where individuals are encouraged to bring their authentic selves to work, nurturing personal and professional growth through development opportunities, mentorship programs, and participation in Upwork Belonging Communities.

We take pride in providing exceptional benefits to our employees. These include comprehensive medical insurance coverage for both you and your family, unlimited paid time off, a 401(k) plan with matching contributions, 12 weeks of paid parental leave, and an Employee Stock Purchase Plan. To explore these benefits in detail, as well as gain insights into our company values, working principles, and the overall employee experience, we invite you to visit our Life at Upwork page.

Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice

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