Scania Aftersales Parts Advisor Apprenticeship
Remit Training
Job Brief
We have a vacancy of Scania Aftersales Parts Advisor Apprenticeship in our company, Remit Training. This vacancy is based in Leeds LS12. Please go through the job detail mentioned below.
Position Title: Scania Aftersales Parts Advisor Apprenticeship
Company: Remit Training
Work Type: Part time
City of work: Leeds LS12
Salary: Apprenticeship
URL Expiry: 2023-01-02
Posted on: https://jobslmarketingjobs.pro
Job Detail
About the employer:
Scania are a world-leading provider of transport solutions, manufacturing heavy vehicles intended for long-distance haulage, regional and local distribution of goods as well as construction and emergency service vehicles, buses and coaches.
Scania are a well-known global brand with production facilities in 11 countries in Europe, Asia and South America and assembly plants in 10 countries in Africa, Asia and Europe
Brief overview of the role:
Do you want to join one of the world’s leading manufacturers? Scania are on the search for enthusiastic individuals to join their expert team as an Aftersales Parts Advisor Apprentice!
Working week:
40 hours, 8am – 4.30pm (Monday to Friday)
Positions available:
1
Working for Scania GB is not just about the job.
Scania goes the extra mile to provide an excelled employment package for every member of staff. This can include; Incentive Schemes, Pension, Scania Rewards and an Employee Assistance Programme.
As an apprentice Parts Advisor, you will be an integral role within a fast-paced working environment working with Workshop colleagues and external customers.
Working within the Parts Department, you will be the first point of contact for Scania customers over the telephone and in-branch so it’s vital they have a welcoming experience. Their customers expect a high level of service and parts expertise and they don’t like to disappoint!
You will be an essential contact with Scania’s Workshop Teams and external customers. You will need to build rapport with peers and customers, to provide an excellent service. You will ensure that the Workshop Teams and customers’ needs and requirements for parts are met through the effective use of parts catalogues and computer stock lists.
Roles and Responsibilities include:
- Being the first point of contact both face to face and over the telephone and delivering excellent customer service.
- Checking incoming stock against delivery notes and store stock in the correct locations.
- Handling, storing, and receiving stock, payments, procedures, identifying, sourcing, and ordering parts.
- Support customers and workshop staff with parts identification and process.
- Process cash and card payments for customer parts
- Ensure quality is maintained throughout all stages to exceeding customers’ expectations
- Excellent customer service skills, including the ability to build positive relationships with the customer and to interpret customer needs
#indparts
Requirements and prospects
Qualifications Required:
- Minimum requirements are a GCSE grade 3 or D grade or Functional Skills level 1 in English and Maths
- Predicted grades are accepted – please note the apprenticeship offer is subject to final GCSE results
- A keen interest and passion for Customer Service
- Good communication skills
- Practically minded
- Logical approach to problem solving
- An enthusiasm to learn new practical and theoretical skills
- You will need to have a high level of attention to detail with a clear positive attitude to work and the determination to succeed
Supply Chain is at the heart of every business, especially a vehicle parts department. The apprenticeship is delivered over 24 months and apprentices will be expected to complete self-study tasks during the programme. Development Coaches will deliver 1-2-1 and group sessions with ongoing guided support from the employer throughout the programme.
As a result of your training, you will achieve:
- Supply Chain Practitioner Level 3
- Functional Skills Level 2 in English & Maths (if required)
Future Prospects:
Scania invests considerably in staff development and training and you can expect to receive comprehensive training to provide opportunities for career progression not only in the UK but throughout their global organisation.
Other Information:
Closing Dates: Please submit your application along with your CV as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of applications
Things to Consider:
Closing Dates: Please submit your application along with your CV as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of applications
Something not right?
Report this job to us. https://jobslmarketingjobs.pro/report-job/
Apply Now
To help us track our recruitment effort, please indicate in your cover//motivation letter where (marketingjobs.pro) you saw this job posting.