Sample Coordinator

Job title: Sample Coordinator

Company: Lovisa


Job description: Lovisa Life:We are a fashion-forward jewellery brand that caters to anyone and everyone, with over 150 new styles being delivered to stores each week. Lovisa was established in Australia April 2010 and has quickly grown to be one of the world’s leading fast fashion jewellery retailers. We continue our focus on expanding our store network globally, with over 950+ stores across 50 markets. Join a high growth international retailer, publicly listed on the ASX.Diversity and Inclusion:We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.Your Opportunity:We are seeking a meticulous and detail-oriented Sample Coordinator to join the e-Commerce Merchandising team. The ideal candidate will be responsible for managing the sample inventory, coordinating sample shipments, and ensuring accurate measurements for product descriptions and replication. This role requires a keen eye for detail, excellent organizational skills, and a deep understanding of jewellery and accessories. Proactivity, communication, and a love of structure are must haves to develop and manage a scalable process that works for all teams.

• Maintain an organized inventory of product samples, including categorization by type, style, and collection/range.
• Handle hundreds of samples weekly and ensure proper care and storage, including re-carding after photography shoots and properly packing/unpacking shipments.
• Daily track and maintain records of sample progress in each stage of a product lifecycle within tools such as PIM and excel.
• Facilitate the movement of samples between various departments, ensuring timely delivery for photography, marketing, and other purposes.
• Proactively collaborate with buying teams to ensure the availability of samples and locate missing samples for product launches and promotions.
• Work closely with the CX team to address any product discrepancies or issues identified with incorrect sample images and/or copy.
• Document measurements and specifications accurately for each sample, per copy and trade guidelines, ensuring consistency.
• Provide regular updates to cross functional partners regarding sample status, and any relevant information/issues.
• Continually identify inefficiencies in workflow and provide optimal resolutions
• Additional ad-hoc tasks may be assigned per business needs to meet evolving demands and optimize our operations for efficiency and excellence.

We are looking for the below skillset and experience:

• Excellent organizational and time management skills
• Ability to multi-task with strong prioritization skills
• Retail experience strongly preferred
• Must be able to routinely lift sample shipments up to 25lbs
• Attention to detail and a commitment to maintaining high quality and accuracy in all aspects of the job.
• Strong communication and interpersonal skills
• Proactivity and continuous improvement
• Proficiency in MS Office suite

Our Benefits and Perks:Enjoy these perks when you join Lovisa!

• Join a global business offering endless career opportunities
• Supportive diverse and inclusive team environment
• Strong culture – we truly harness our 10+1 culture commitments
• Paid Birthday Leave
• Generous 50% discount off Lovisa products
• Free gym membership
• Attractive Referral Rewards Incentive Program
• Modern HQ with a fully stocked kitchen on Glenferrie Road
• Monthly social event
• Personal Development Succession Plans

Apply today to start your Lovisa journey.

Expected salary:

Location: Hawthorn, VIC

Job date: Fri, 20 Jun 2025 02:56:49 GMT

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