Sales Support Administrator

Job Brief

We have a vacancy of Sales Support Administrator in our company, Aldermore Bank PLC. This vacancy is based in Reading RG1. Please go through the job detail mentioned below.

Position Title: Sales Support Administrator
Company: Aldermore Bank PLC
Work Type: Full Time
City of work: Reading RG1
Salary: Full-time
URL Expiry: 2022-12-28
Posted on: https://jobslmarketingjobs.pro

Job Detail

Feel like being part of…
Established Sales Support Team, to enable effective day to day support for our Sales and introducer?
The role of Sales Support Administrator is really important to us. You will ensure a smooth day to day workflow within various teams of Sales, Credit Applications, KYC, New Business, Customer Services and Collections.
This role will be based in our Reading office however, you will be able to work a blend of both home and office each week. You’ll be made to feel part of your new team by your Line Manager, and colleagues through regular contact and virtual interaction.
What would your day look like?

• To proactively support Sales by ensuring transactions are processed efficiently in all areas of the business.
• To help develop strong and productive relationships with approved Introducers by providing an exemplary customer service experience.
• Work closely with the Sales team and New Business team to achieve targets and agreed service levels.
• Answer queries by telephone or email in a professional and timely manner.
• Relay additional information required to our introducers
• Wherever able, promote the full range of Aldermore products and services to new and existing Introducers
• To provide vehicle balloon figures when requested by our approved Introducers by using the online CAP quoting tool

What do we expect of you?

• 5 GSCEs or equivalent qualifications (including English and Mathematics with grades C or better)
• Previous experience in a customer facing telephony role
• Good communication and keyboard skills are also required
• Sound organisational skills and the ability to manage own workload.
• Ability to deal with multiple priorities and meet deadlines.
• Accuracy, thoroughness and attention to detail.
• Good team player who actively seeks work and supports others.
• Passionate about customer service and is committed to ‘making it happen’.
• Commitment to quality and compliance.
• Asset Finance experience would be beneficial, but not essential

Job Type: Full-time

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