Sales Supervisor – Retail

Work setting

• Retail business

Tasks

• Assign sales workers to duties
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Organize and maintain inventory
• Resolve problems that arise, such as customer complaints and supply shortages
• Supervise and co-ordinate activities of workers

Supervision

• 1 to 2 people
• Retail salespersons and sales clerks

Work conditions and physical capabilities

• Work under pressure
• Tight deadlines
• Attention to detail

Personal suitability

• Accurate
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player