Retail Assistant

You probably recognize the name Holland & Barrett as a well-known high street store, but did you know that things are changing pretty quickly and we’re on an exciting journey?! We have a vision to become a leading player in the global health & wellness industry. Our stores are the place where we can engage face-to-face with our customers and our skilled, trusted store colleagues are a vital part of our success.

Wellness begins with you, start your journey today.

Store colleagues are vital to our success. Yes, you will need to be able to carry out regular tasks like replenishing shelves, keeping the store clean and tidy and serving customers, but there’s so much more to it than that!

Store colleagues all need to be able to give our customers the advice they need to live healthier, happier lives. And we’ll make sure you’re ready for whatever question, query or lifestyle goal is thrown your way by asking you to complete industry-leading operational and “Qualified to Advise” training. The training will stretch you, but it will turn you into a health and wellness expert, ready to advise our customers on whatever they need. If you want to go on and specialize in sports, nutrition, beauty or aromatherapy, we can help you to do that too. You’ll also be guiding customers through their health journey by offering a diverse range of simple testing solutions (in applicable stores).

To be successful, we’d like you to show us that you have:

• The ability to work well within a team
• A compassionate and consultative approach to customers
• A positive attitude and driven nature
• A passion and enthusiasm for our products, nutritional supplements, natural beauty and healthy living
• The ability to undertake computer-based study to support the product knowledge required to achieve an accredited qualification
• Basic IT skills to use iPads to review products and solutions with customers
• The ability to effectively multi-task

We take your learning and development seriously and we will support your career

Stay healthy with staff discounts on qualifying Holland & Barrett store and online purchases

No one likes paying delivery charges, so we have free staff delivery on Holland & Barrett online purchases

Epic Extras gives you access to exclusive benefits, free advice and savings from a range of retailers and providers

We all need a little help sometimes, so we offer an exclusive free employee assistance programme for confidential help and advice

Different Monthly incentives are available (varies in different stores)

✈️ Your wellbeing is paramount so you can get away and take 28 Days Holiday (pro– rata) per year

We have loads of Reward and Recognition Schemes, so your hard work and loyalty won’t go unnoticed