Partner Solution Specialist – AI Business Solutions, Business Process – (Nonprofit and Education)

Job title: Partner Solution Specialist – AI Business Solutions, Business Process – (Nonprofit and Education)

Company: Microsoft


Job description: Are you passionate about helping Education and Nonprofit organisations unlock the full potential of their AI business process capabilities? As Microsoft’s Partner Solution Specialist (PSS) for AI Business Processes, you’ll lead strategic engagements across the Education Kindergarten to Year 12 and Nonprofit sectors in Australia, New Zealand, and Asia—driving digital transformation and reimagining business operations through Microsoft’s partner ecosystem.In this high-impact role, you’ll empower partners to build dedicated practices that deliver integrated AI-driven solutions using Microsoft 365 Copilot, Copilot Studio, Dynamics 365 (Sales, Commerce, Finance), Power Platform (Power Apps, Power Automate), and Azure AI services via the Cloud Solution Provider (CSP) and other Partner programs. You’ll guide partners in supporting customers to modernise workflows, automate repetitive tasks, and implement intelligent tools that enhance decision-making and service delivery.You’ll be part of a collaborative, purpose-driven team focused on scaling impact through partner-led growth, customer acquisition, and cloud workload expansion. Your work will include strategic partner planning, marketing and sales enablement, and delivery of transformative AI business process experiences that help Education and Nonprofit organisations achieve more—intelligently. This role blends strategic engagement, technical expertise, and collaborative execution—empowering you to help customers streamline operations and unlock new ways of working through AI.Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.Responsibilities:Partner Strategy and Business Planning

• Develop and execute Partner Solution Area Business Plans with key partners to drive discovery and qualification of new Cyber Security and AI platform opportunities by building long-term relationships and by understanding customer priorities, budgets, and procurement processes.
• Lead weekly coaching and update calls with invested partners to maintain focus and resolve issues swiftly.
• Collaborate with nonprofit and education Kindergarten to Year 12 Partner Ambassadors to amplify partner impact.

Sales and Marketing Execution

• Drive key marketing and sales activities with partners, including AI and Copilot Get Ready Workshops, MCI Workshops, and partner-led events.
• Utilise customer demand generation engines to support partner-led outreach and engagement.

Channel Development and Enablement

• Engage with partners to expand customer and wider partner ecosystem reach by ensuring access to key assets and materials.
• Guide partners through transformation journeys to build prioritised education Kindergarten to Year 12 and nonprofit practices with leadership support and co-investment.
• Coach partners to articulate cloud benefits to customers, increasing paid-to-grant ratios and reducing engagement friction.

Partner Engagement and Referral Management

• Own local referral partner relationships, ensuring readiness across all three cloud workloads.
• Support Sales team in referral health reviews and provide feedback to improve partner performance.

Territory Growth and Investment

• Develop and support growth plans focused on education Kindergarten to Year 12 industry scale.
• Align partner business models and expertise with Microsoft’s mission to ensure strategic focus and impact.

Performance Management and Reporting

• Manage monthly reporting cycles to capture insights and inform future investments.
• Act as the local SMB Solution Area Nonprofit and Education Kindergarten to Year 12 lead, promoting engagement at scale through partners and affiliates.

Qualifications:Required Qualifications

• Bachelor’s Degree AND 4+ years of experience in core sales, CSP program engagement, channel sales, and SMB business development.

• OR equivalent experience.
• Experience with Microsoft cloud platforms and/or demonstrated expertise in Microsoft’s integrated AI Business processes capabilities including Microsoft 365 Copilot, Copilot Studio, Dynamics 365 (Sales, Commerce, Finance), Power Platform (Power Apps, Power Automate), and Azure AI services.
• Proven ability to articulate and apply these capabilities to address the unique challenges faced by Education (K–12) and Nonprofit organisations, enabling secure digital transformation and resilience through partner-led engagements.

Preferred Qualifications

• 8+ years of experience in core sales, CSP program engagement, channel sales, and SMB business development.
• Strong partner relationship management and solution development skills.
• Executive presence with excellent communication and presentation skills.
• Problem-solving mindset with experience in budget planning and procurement.
• Ideally with basic business proficiency in additional languages like Korean, Japanese, Mandarin

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the .#CELA

Expected salary:

Location: Sydney, NSW

Job date: Sat, 02 Aug 2025 02:54:11 GMT

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