Marketing – Independent Living Sales Counselor

Otterbein has an employment opportunity for an Independent Living Sales Counselor, who is a key member of the Otterbein Marketing Team. The ultimate objective is to assist Otterbein ministries in meeting/exceeding sales goals and managing all activities associated with the sales process from the initial contact with a referral, prospective resident (and/or their families) through closing the sale and ultimately admission. This will include the ability to effectively articulate the Otterbein value proposition, develop and manage the contact and leads database, make outbound calls to drive on campus or on location appointments, conduct appointments and tours to complete the process; and represent Otterbein at various public functions.

• Effectively understand and articulate the unique sales proposition
• Meet/exceed sales quotas (calls, appointments, tours, and sales close/admissions)
• Develop, maintain and execute a detailed sales plan for prospective residents
• Build relationships with existing and new prospective residents, moving them effectively through the “sales funnel”
• Answer incoming calls and walk-ins, conduct campus tours, sales calls, home visits, luncheons and all duties related to lead generation and follow-up
• Effectively communicate information and answer questions pertaining to financial and admission requirements
• Develop a detailed understanding of prospective residents’ needs; work to meet/exceed requirements
• Maintain an accurate contact management database
• Assist in the coordination and execution of marketing events; encourage participation of current and prospective residents

• Proven track record of successful sales experience
• Mission-driven passion for serving older adults
• Ability to develop strategic and tactical sales plans to meet/exceed objectives
• Excellent customer service skills, good judgement and decision-making skills
• Excellent communication skills: listening, verbal and written
• Must be detail oriented, able to prioritize and utilize effective time management skills and be flexible to adjust to impromptu situations on a regular basis

Apply today and begin a meaningful career as an Independent Living Sales Counselor at Otterbein!