Marketing Advisor, Loyalty

December 8, 2022

Contract
Calgary, AB
Posted 3 years ago

Suncor Energy

Joining Suncor means you will work for one of the best companies in Canada, providing tremendous future potential where talented people thrive and lead. As our business evolves, so do our employment opportunities. Our work culture includes a dynamic mix of professionals, with a diversity of skills and expertise.

Are you a loyalty marketing professional looking to contribute to meaningful work in service of an iconic Canadian brand? Would you like to use your experience to help transform one of Canada’s most iconic loyalty programs, while fostering reciprocal emotional and functional connections with our members?

Petro-Points Loyalty team members use their passion for all things Loyalty to nurture and grow one of the top loyalty programs in Canada, for one of the largest retailers in Canada – we deliver value to hundreds of thousands of members each and every day. In this role, you will responsible for developing, growing and retaining Petro-Points members through program operations management, working closely with internal groups to deliver against program metrics and plans. This role functions as a key project manager for core internal loyalty initiatives.

If you’re intrigued by the energy transformation and keeping Canadians moving in a lower carbon future, then this could be the opportunity for you! Every day you will be challenged to #LiveByTheLeaf.

Minimum Requirements:

Bachelor’s degree in business, marketing or finance, or a combination of education and related work experience.
Three or more years in a loyalty marketing, data analytics, and customer relationship management
You are a proven influencer and a negotiator with the ability to gain commitment and support for your ideas and recommendations while developing relationships at both the working and senior management levels.
Superior interpersonal, communication and presentation skills; proficiency with Microsoft Office including PowerPoint and Excel is a must.
Demonstrated ability to lead change, manage stakeholders effectively and display non-authoritative leadership skills.
Experience in navigating and simplifying complexity with the ability to bring emotional intelligence and curiosity into one’s work.

Responsibilities:

Work as the key connector and project manager for various internal program initiatives with a special focus on Field Operations, Customer Service, Digital Products, and Fraud Prevention teams.
Recognize risks and opportunities based on customer insights, industry and loyalty trends and recommend appropriate business strategies.
Work closely with our Petro-Points, Communications and Analytics Teams, to develop strategically aligned, member-focused initiatives including mass (onsite and digital) and 1:1 personalized marketing campaigns to meet specific program metrics.
Contribute to and deliver comprehensive post-analysis of marketing programs, including key insights as a foundation for future program initiatives.
Work closely with reporting teams to design and craft program reporting from the Petro-Points loyalty platform.
Conduct invoicing and currency reconciliation investigations where required.
Develop positive relationships with internal stakeholders and become their trusted advisor.

Location and other Key Details:

You will work primarily out of our Calgary head office, located in the Suncor Energy Centre at 150 – 6th Ave S.W., with some flexibility to work from home occasionally based on future guidelines
Hours of work are a regular 40-hour work week, Monday to Friday, with the potential for extended work hours based on business needs

Why Suncor?

Suncor’s operations include oil sands development, production and upgrading; offshore oil and gas; petroleum refining in Canada and the U.S.; and the company’s Petro-Canada retail and wholesale distribution networks (including Canada’s Electric Highway™, a coast-to-coast network of fast-charging electric vehicle stations). Suncor is developing petroleum resources while advancing the transition to a low-emissions future through investment in power, renewable fuels and hydrogen.

With a strong strategy for growth and our long-standing approach to sustainability, operational excellence, capital discipline and technology and innovation, Suncor offers a solid foundation for you to continue building your career. We offer rewarding opportunities for you to learn, contribute and grow in a variety of career-building positions – all of which means tremendous potential for your future. We are focused on deepening our commitment to inclusion and diversity and creating a respectful workplace.

We are an equal opportunity employer and encourage applications from all qualified individuals. We are committed to providing a diverse and inclusive work environment where every employee feels valued and respected. We have numerous employee inclusion networks to help foster an inclusive and respectful culture and drive positive change within Suncor. Current networks include both workplace inclusion networks (focusing on inclusion and respect for all), and identity-focused networks (focusing on building community and a sense of belonging and allyship). Through the Journey of Reconciliation, we are progressing the way we think and act to build greater mutual trust and respect with the Indigenous Peoples in Canada. Please note we will consider accessibility accommodations to applicants upon request.

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