Manager, Marketing, H&N/ENT/IVS

Work Flexibility: Remote or Hybrid or Onsite

Essential duties & responsibilities:

Developing the Strategy and Marketing Plan 

  • Guides others to deconstruct and extract the strategy from a well-written marketing plan.
  • Coaches others to spot weaknesses in plans and gives the necessary direction on where to improve.
  • Gains organizational alignment to the marketing plan with key stakeholders.
  • Collaborates with other divisions to gather and implement best-practices.
  • Evaluates strategy throughout the process and proposes adjustments and enhancements.

Competitive Insights 

  • Coaches others on the market positioning and strengths/weaknesses of key competitors.
  • Shares marketing intelligence and information with team
  • Able to interpret competitive analysis and incorporate into marketing strategy for product or portfolio.
  • Compares, contrasts, and anticipates the different types of competition that will be faced in the future.

Regional Marketing Insights 

  • Gathers, interprets, and presents market insights to key business stakeholders.
  • Intimate knowledge customer needs.
  • Coaches the team to gathers and present relevant customer segmentation and value proposition data.
  • Guides sales teams and leaders on how to tailor efforts to meet specific market needs.
  • Develops and executes plans for collecting Voice of Customer and Voice of Sales on products, services and market trends.
  • Influences go-to-market direction based on marketing insights.

Customer Centric Development 

  • Improves methods for maintaining customer feedback/ responsiveness.
  • Initiates and drives new products and services based on changing customer needs.
  • Responds to market dynamics and shifts so as to maintain competitive advantage.

Budgets 

  • Understands P&L and owns the marketing budget for the region
  • Trains team on established organizational practices in budgeting.

Value Prop Segmentation 

  • Challenges teams to employ segmentation methods to improve commercial efficiency.
  • Challenges teams to execute on the segmentation variable and to seek evidence that focus on the segmentation variable delivers competitive advantage.
  • Coaches teams to use segmentation variables to manage brand equity (when appropriately at a global level).
  • Coaches teams to use customer insights to validate segmentation work.

Value Prop Targeting & Positioning 

  • Mentors team in developing clearly written targeting and positioning statements that align the strategic and executional plans and commercial resources for execution.
  • Coaches others to prioritize evidence (clinical, use and economic) and other proof (KOL, user and patient testimonials) useful to demonstrate customer value arising from the value proposition.
  • Able to mentor team in developing clearly written targeting and positioning statements that align strategic (Marketing & Source of Volume) and executional plan.

Evidence Generation 

  • Determines objectives for evidence generation and evaluates individual studies for alignments with evidence generation strategy
  • Partners with clinical operations to develop a strong clinical evidence generation strategy and key claims

Marketing Objective 

  • Guides teams in allocating resources to change the loyalty mix of the brand
  • Coaches teams to reallocate marketing resources appropriately given stakeholder power dynamics.
  • Guides teams in linking the marketing budget to customer acquisition and retention objectives.

Source Volume and Strategic Objective 

  • Guides teams through a category definition exercise, challenging conventional thinking as appropriate.
  • Guides teams in the allocation of resources between stimulating demand vs. earning competitive share to maximize financial results for the product or portfolio.
  • Guides teams through strategic focus / four quadrant opportunity analysis, including investment tradeoffs and competitive and market implications.

Sales Enablement 

  • Provides clear, strategic and prioritized direction to the field sales organization through written/verbal communications, presentations at training meetings and informal interactions

Sales Training 

  • Coaches junior colleagues in choosing proper delivery methods for complicated training situations.

Forecasting/IBP 

  • Coaches others on sales forecasting methods and tools.

Supply Chain 

  • Coach the team on the meaning and importance of PLCM

Pricing 

  • Able to perform the economic value analysis to identify key drivers to establish pricing strategy, including contract pricing.
  • Identifies opportunities to modify pricing strategy based on market conditions and PLCM.

Communication Strategy 

  • Articulates desired communications outcomes consistent with marketing strategy to MarComm team

Marketing Channel 

  • Makes sure the team understands the different channel strategies and associated business implications.
  • Consults on the benefits, risks and considerations for multiple marketing channels.

Effectiveness Measurement 

  • Supervises others in their use of data collection, analysis, and reporting tools.
  • Establishes short-range and long-range improvement goals for own function and develops action plans to achieve those goals.
  • Uses measurements to drive improvement in a number of different ways.

Customer Satisfaction 

  • Develops an effective KPI strategy for the business.
  • Evaluates strategy throughout the process and proposes adjustments and enhancements.
  • Establishes metrics to determine if marketing objectives have been effective in driving customer engagement.

Business Analytics 

  • Teaches others the analytical concepts and techniques used and their application to business decisions.

Other 

  • Leads a team of professionals: develops employees, which includes hiring, communicating company policies, coaching and counseling, administering performance appraisals, and enforcing company policies through appropriate disciplinary measures.
  • Responsible and accountable for actions promoting an environment that fosters personal growth and development.
  • Able to routinely make decisions which may affect immediate operation and have a company-wide impact.
  • Holds team accountable to deliver high quality results with passion, energy, and drive to meet business priorities.
  • Mentors, develops and influences across the business, intentionally building cross-divisional relationships.
  • Develops key relationships with industry/market thought leaders, organizations, and institutions, in collaboration with other marketing leaders.
  • Demonstrates financial acumen.

Education & special trainings: 

  • Bachelor’s degree required

 

Qualifications & experience: 

  • 8+ years of work experience required
  • 5+ years medical device and marketing experience preferred
  • 2+ years of people management experience preferred
  • Excellent presentation and interpersonal communications skills
  • Strong analytical and problem-solving skills
  • Ability to manage multiple projects while delivering on established timelines
  • Ability to be persuasive in the absence of organizational authority
  • Must be able to understand and work within complex interdivisional procedures and policies
  • Demonstrated proficiency in Microsoft Office (Excel, Word & PowerPoint)

Physical & mental requirements: 

  • Medium work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force constantly to move objects
  • Coordination of eye, hand and foot movement with an ability to grasp by hand and meet cognitive demands to include visual and auditory discrimination / memory, reading ability and memory retention ability.
  • Exercise discretion and independence when applying professional expertise
  • Must be able to manage time, projects, stress and conflict
  • Must possess strong interpersonal skills including written and oral communication
  • Must be able to bring tasks through to completion with minimal supervision
  • Must have the ability to prioritize work and keep detailed and confidential records
  • Must be able to communicate / present to large groups of people
  • Must possess unwavering ethics & integrity in a competitive and demanding work environment

 

Travel Percentage: 30%

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