Global Business Process Owner – Sales Processes

Job title: Global Business Process Owner – Sales Processes

Company: Rockwool


Job description: ROCKWOOL is seeking an experienced and senior strategic Global Business Process Owner to oversee and optimize our global sales processes. This role ensures that our sales processes are consistently mapped, documented, and harmoniously implemented across all business units.The ideal candidate will leverage their expertise in optimizing commercial processes to design and implement both high-touch and low-touch sales strategies, collaborating closely with business analysts and product owners to identify technological needs and define future roadmaps. The Global Business Process Owner will ensure that our sales processes reflect the latest commercial developments while maintaining a balance between global consistency and local flexibility & adaptability.Ready to help build a better future for generations to come?In an ever-changing, fast paced world, we owe it to ourselves and our future generations to live life responsibly. At ROCKWOOL, we work relentlessly to enrich modern living through our innovative stone wool solutionsYour Future TeamAt ROCKWOOL Group, Digital Sales and Marketing have been unified into a single function comprised of four expert teams following each step of the customer journey, striving to optimize every touchpoint to deliver a superior customer experience and value to the customer.As Senior Business Process Owner, you will lead the creation and maintenance of re-usable, common processes across ROCKWOOL. Reporting to the Head of Commercial Transformation and working closely with cross-functional stakeholders within our Business Transformation Programme, the role is based in Hedehusene, Denmark. There will be travel activity in this role.What you will be doing:

• Business Process Ownership: Lead the creation and maintenance of process documentation for ROCKWOOL’s sales processes, from high-level process overviews to detailed descriptions. Work to harmonize OPCO operations, build best practices, and promote harmonised commercial solutions to minimize customization.
• Process Performance Management & Governance: Define and maintain Group-wide process performance metrics and KPIs, and review execution to identify pain points and suggest improvements. Establish frameworks to benchmark local performance, and ensure compliance with company policies through effective governance.
• Technology Integration: Work closely with business analysts, product owners, and cross-functional teams to integrate technological solutions and master data structures into sales processes, ensuring alignment, scalability, and operational excellence.
• Change Management & Training: Develop and deliver training programs to local business units, supporting the successful adoption of new processes and tools. Ensure global process integrity while accommodating necessary local adaptations, and lead change management initiatives to drive effective implementation and user acceptance.
• Stakeholder Management: Actively engage and manage relationships with OPCO stakeholders, gathering insights and business priorities. Facilitate collaboration across business units to encourage harmonization, and advocate for common applications and compliance with group standards.

What you bring:

• Education & Experience: Bachelor’s degree in Business Administration, Marketing, Finance, or related field, with 10+ years of experience in business process management and sales operations. Master’s degree or relevant certifications (e.g., Lean Six Sigma, BPM) are a plus.
• Industry & Sales Experience: Must have B2B sales experience, preferably within the construction industry or building materials, and familiarity with sales, marketing and customer service processes.
• Process Documentation & Management: Experience documenting business processes using BPMN, with a strong understanding of process design, optimization, and management.
• Analytical & Communication Skills: Excellent analytical skills with the ability to interpret complex data, and exceptional communication skills to convey information clearly to diverse audiences.
• Leadership & Collaboration: Proven leadership abilities with a proactive approach, and effective collaboration skills to work with cross-functional teams and stakeholders.
• Technology & Adaptability: Proficient in process management tools, CRM systems, and data analysis software, with the ability to thrive in a dynamic environment and strong organizational skills.

This is what we offerYou will be part of a company where we trust and empower you to grow both professionally and personally, and where we provide you with the opportunity to work with dedicated, fun and down-to earth colleagues. You will have the chance to travel to our global markets to facilitate collaboration and adoption of the transformation. We will provide a thorough onboarding for you to engage smoothly in the tasks and responsibilities.Ready to Apply?If you are ready to embark on a digital adventure with us, please apply with your CV that includes a short motivation of why you are applying for the position. Deadline is 4 July 2025 , but be aware that we will look at applications on running basis.Who we areWe are the world leader in stone wool solutions. Founded in 1937 in Denmark, we transform volcanic rock into safe, sustainable products that help people and communities thrive. We are a global company with more than 12,000 employees, located in 40+ countries with 51 manufacturing facilities… all focused on one common purpose – to release the inherent power of stone to enrich modern living.Sustainability is central to our business strategy. ROCKWOOL was one of the first companies to commit to actively contributing to the United Nations Sustainable Development Goals (SDG’s) framework and are actively committed to 11 SDGs, including SDG 14, Life Below Water. Through our partnership with the One Ocean Foundation and in connection with our sponsorship of the Denmark SailGP team, we will help raise awareness around ocean health challenges to accelerate solutions to protect it.Diverse and Inclusive CultureWe want all our people to feel valued, respected, included and heard. We employ 70 different nationalities worldwide and are committed to providing equal opportunities to all employees, promote diversity, and work against all forms of discrimination among ROCKWOOL employees.

Expected salary:

Location: Hedehusene, Hovedstaden

Job date: Sun, 22 Jun 2025 04:52:50 GMT

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