Front desk Manager

Job title: Front desk Manager

Company: Momo Wok ApS


Job description: We are looking for a conscientious front desk manager of our restaurant. In this role, you will be required to greet and welcome guests, tend to their questions and com-plaints, manage booking and appointment schedules, and promote the restaurant in different medias.To be a successful front desk manager, you should provide exceptional customer service and strong leadership skills.Front Desk Manager Responsibilities:

• Defining and implementing front desk procedures.
• Hiring and training staff ans managing the shift schedules
• Supervising staff and all front desk activities including bookings, appointments, phone calls, website, Facebook and emails.
• Tending to guests’ complaints and questions and communicate with chef about customer’s feedback.
• Ensuring that the dining area is kept clean and organised.
• Maintaining front desk office supplies and equipment.
• Managing budget, records and contracts.
• Generating reports and feedback for presentation to the owner.

• Front Desk Manager requirements:
• College education diploma in marketing or similar.
• Good understanding of procedures and practices in booking and services
• Excellent verbal communication skills in English and Chinese.
• Strong organisational management skills
• The ability to provide exceptional customer service.
• Cood leadership and training abilities.

Expected salary:

Location: København

Job date: Wed, 30 Jul 2025 22:36:15 GMT

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