F&B Server- Zaytoun – F&B Service – Crowne Plaza® Hotel Dubai Festival City

IHG Hotels & Resorts

Job title: F&B Server- Zaytoun – F&B Service – Crowne Plaza® Hotel Dubai Festival City

Company: IHG Hotels & Resorts


Job description: Job Category: Hotel-Food and BeverageJob Description:Do you see yourself as a F&B Server for our outlet Zaytoun at ICrowne Plaza® Dubai Festival CityThere’s nothing complicated about dealing with business people.They’re just people. Doing business.By day, international marketing superhero. By night: fluffy bath robe and a box set.Like Liz, who’s left her laptop cable in the cab. Or Mario, who’s secretly missing his cats. The early riser, who’s first in the gym. The sales team preparing for the ‘big pitch’ over a freshly prepared lunch. At Crowne Plaza Hotels and Resorts, we embrace the new world of business and understand that Modern business travellers want a hotel (and a hotel team) that understands and supports them, helping at every turn.The InterContinental Hotels Group® at Dubai Festival City consists of four hotels. These include the luxury and lifestyle brand InterContinental, the lavish long-stay InterContinental Residence Suites, the premium Crowne Plaza, and the essentials Holiday Inn & Suites. In addition to over 1,600 rooms, the cluster boasts a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gym and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1,200 colleagues who are always finding ways to make every guest’s experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.A little taste of your day-to-day:

  • Provides customer service in accordance to standard operating procedures
  • Clears and sets up tables
  • Anticipates guests needs by following service behaviour
  • Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
  • Executes cash handling and banking procedures
  • Establish and instruct staff in cash security procedures
  • Assists in the maintenance of service equipment
  • Monitor standards of guest facilities and services
  • Control stock and monitor security procedures

What we need from you:

  • Great communication skills
  • Ability to work in a team and in different functions
  • Warm and inviting personality
  • Ability to think calmly under pressure
  • Willingness to learn open-mindedly
  • Passion of food and curiosity
  • Basic organisation skills in restaurant operation

What you can expect from us:We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.So, join us, and you’ll become part of our ever-growing global family.About Us: At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?About the Team:Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 400 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We’ve thoughtfully designed our spaces to encourage, support and celebrate great connections. We’re also big on meetings and events, a trusted partner thanks to our expertise in connecting both domestic and global groups. Our branded service style ‘Dare to Connect’ supports colleagues in delivering an unscripted approach to service that encourages warm, engaging interactions with guests.In our hotels you’ll find a team who are people-first, professional and inclusive and feel part of our global community. If you are inventive and love to connect and collaborate you’ll feel at home and excel at Crowne Plaza

Expected salary:

Location: United Arab Emirates

Job date: Fri, 04 Jul 2025 03:47:24 GMT

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