Communications Manager

Job title: Communications Manager

Company: Commonwealth Bank of Australia


Job description: You’re a passionate communications professional with superior written and stakeholder management skills who has solid experience working across large-scale, complex change and regulatory programs. As our new Senior Manager Change Communications, chapter/team of Change and Communications professionals to support the coordination and deployment of multiple Group-wide internal HR communications and engagement campaigns. You will be working across a variety of communications materials and channels to make a real impact. A highly motivated professional with at least seven years of communications experience under your belt, you’ll be using your excellent copywriting skills and hunger for data-driven improvement to deliver an exceptional people experience of HR.Do work that matters
People are a key part of CommBank’s strategy, and HR partners with our business units in building a vibrant, customer focused and high integrity culture. Human Resources are the custodians of the employee lifecycle – from acquiring talent, through to leadership development and training, internal mobility, advising on employee relations, and delivering remuneration and benefits programs. As Senior Change Communications Manager, you’ll support the development and delivery of projects and initiatives that enable simpler, faster, and effective HR interactions, and as a Support Unit, ensuring they’re in the best position to look after our customers.See yourself in our teamThe Change Communications Chapter within Everyday People Services (EPS) is focused on enabling our people and leaders to make decisions that are informed by accurate, reliable and relevant insights, and able to confidently, quickly and easily take actions that reflect the behaviour we need to pursue excellence across our organisation This includes focusing on our strategic priorities, including strategic workforce planning, uplifting our people analytics through digital transformation, optimisation activities, and enabling effective, self-service HR solutions for employees, leaders and key stakeholders across the Group.Reporting into the Change Communications chapter lead, you will work closely with stakeholders from across the HR function to deliver impactful communications programs that are consistent, CBA HR brand-aligned and impactful to drive action.We’re interested in hearing from people who have:

• Excellent communications skills with qualifications in communications, marketing, public relations, journalism or a related field
• A passion for improving the customer (employee) experience and designing content that is simple, clear and engaging.
• The ability to take initiative and work independently to drive continuous improvement aligned to desired outcomes.
• Experience delivering large-scale internal communications strategies, including stakeholder analysis, communications and messaging development, engagement tactics, activity and timeline planning aligned to milestones.
• Great people-skills, adepts at building and maintaining strong relationships with stakeholders – including the confidence to push back and challenge to ensure we deliver the best experience for our people
• The ability to measure and report success of activity through tracking appropriate metrics and make recommendations to content owners to improve content and conversion rates
• Strong attention to detail, creativity, and problem-solving skills
• A curiosity to interrogate existing processes and systems, and the confidence to ask “Should we..?” to encourage reflection, informed decision-making, innovation and continuous improvement
• The ability to understand business needs and bring a user-focused lens to communications and digital solutions.
• A passion for improving the customer (employee) experience and designing content that is simple, clear and engaging.

The role is a 12 month contractIf you’re already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you’ll need to apply through to submit a valid application. We’re keen to support you with the next step in your career.We’re aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.Advertising End Date: 26/06/2025

Expected salary:

Location: Sydney, NSW

Job date: Fri, 20 Jun 2025 02:54:03 GMT

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