Commercial Excellence and Strategy Manager

Job title: Commercial Excellence and Strategy Manager

Company: MSD


Job description: Job DescriptionCommercial Excellence and Strategy ManagerPermanent, full-time role with competitive remuneration and benefitsLocation: Sydney, Australia, with supportive, collaborative teamsEnvironment: Work with supportive, collaborative teams, and flexible working supportedCareer growth: Expand your expertise in a growing, successful industryProfessional development: Gain valuable experience in a dynamic, evolving roleThe Commercial Excellence and Strategy Manager is a people manager role with a unique mix of overseeing our company’s existing operational processes as well as transforming the organisation with strategic programs. You will be a key leader in the organisation who owns compliance and operation strategy and annual plan. In addition, you will closely partner with Commercial Strategy and Operations Director (CSOD) and other members of the Commercial Leadership Team (CLT) including our company’s ANZ Managing Director, to ensure execution and realization of its long-term vision and strategy. It is a newly created role in ANZ, as the organisation prepares itself for multiple new launches in coming years and to broaden its portfolio into new therapeutic areas. It is a management training role that will provide you with commercial strategy as well as operations experience which will be a gateway to prepare for senior leadership role such as heads of a business unit or a commercial function.On the side of “running the organisation”, you will be heading Business Process Officer team and gradually expand your remit to cover other areas of commercial operations. Such expansion of the role will be guided and informed by evolving business needs and enterprise strategic framework. On the side of “changing the organisation”, your responsibilities will include co-creating milestones and tools to facilitate the execution of workstreams, leading cross-functional discussions on our progress, and addressing roadblocks and trade-offs the company may encounter along the way.This position collaborates closely with the Managing Director, and our company’s ANZ commercial leadership team, Legal and Compliance and regional Commercial Operations team. It is a highly strategic and influencing role with many opportunities to interact with the country leadership team with the aim of enabling the organisation to drive compliant and effective commercial operations. We are seeking a dynamic individual with sound experience in Business Compliance or Commercial Operations area with a growth mindset and drive to inspire others.Primary Activities and Responsibilities include but are not limited to:Commercial Operations

• Establish and implement compliance and operations strategy and annual plan
• Lead, train and develop Business Practice Officer (BPO) and event management team as people manager
• Drive compliance culture within the organisation as strategic enabler for our reputation and license to operate
• Identify new operational capabilities required for the future and upskill and train the team
• Partner with Digital Data and Analytics team to enhance sales performance tracking and market intelligence
• Participate in key regional, in-country leadership meetings as CSOD’s deputy

Enterprise Strategy

• In partnership with CSOD, develop and evolve strategy realization framework to ensure execution of Vision 2029, company’s long-term strategy
• Influence the organisation to keep the right balance between delivering short term priorities with longer term, strategic view by partnering with CSOD on leading key internal meetings
• Seek new opportunities and risks related to company’s strategic vision and escalate for CLT discussion. Bring new ideas to table

Key competencies, skills & experience required

• Knowledge: Sound understanding of pharmaceutical industry, operations and business compliance
• Problem-Solving Skills: An entrepreneurial mindset with strong problem-solving abilities.
• Analytical Skills: Proficient in analysing data to understand and dissect problems, drawing meaningful insights.
• Creativity: Willingness to explore new ideas and approaches.
• Maturity in Strategic Discussions: Comfort in participating in strategic conversations with individuals at all levels.
• Communication skills: Clearly articulates rationale and documents discussions and next steps to help stakeholders understand recommendations
• People leadership: Invests time and resources to develop the team and actively advocates for team’s development with focus on compliance expertise.
• Prioritization and Agility: Ability to prioritize tasks effectively and pivot quickly when necessary.
• Passion for Enterprise Success: A strong commitment to prioritize enterprise success over team’s success

What You Must HaveEssential

• University degree (preferably in business, accounting, pharmacy, law, or administration)
• Relevant experience in commercial operations, marketing, medical, compliance, or legal
• Proven project management experience
• Demonstrated ability to work cross-functionally within a matrixed organisation

Desired

• Background in audit or formal training in compliance, ethics, or related disciplines
• Experience in business compliance or ethics, ideally within the pharmaceutical industry

What You Can Expect

• Work autonomously whilst being supported, encouraged and being part of a trusted Global leading pharmaceutical organisation
• Exposure to upskill and develop in your role
• Flexibility and opening doors to other opportunities and skillsets
• Joining a collaborative team of likeminded individuals

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.Current Employees applyCurrent Contingent Workers applySearch Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.Employee Status: RegularRelocation:VISA Sponsorship:Travel Requirements:Flexible Work Arrangements: HybridShift:Valid Driving License:Hazardous Material(s):Required Skills: Ability to Inspire Others, Ability to Inspire Others, Animal Biotechnology, Audits Compliance, Business, Business Administration, Business Processes, Business Process Management (BPM), Commercial Excellence, Compliance Program Development, Crisis Management, Customer Loyalty, Detail-Oriented, Ethical Compliance, Investigative Skills, Legal Regulatory Compliance, Management Process, Market Penetration, Market Share Analysis, Metrics Analysis, New Product Development, Process Improvements, Project Risk Assessments, Regulatory Affairs Management, Regulatory Reporting {+ 5 more}Preferred Skills:Job Posting End Date: 08/4/2025*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Expected salary:

Location: Macquarie Park, NSW

Job date: Tue, 08 Jul 2025 06:19:35 GMT

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