Clinic Manager

Job title: Clinic Manager

Company: Ellie Mental Health – 177


Job description: Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Compassionate, Innovative and Determined. Do these empowering words describe you? If so, this is your opportunity to be part of a growing, locally owned Ellie Mental Health clinic. We are operating in the Greater Portland area to complement and supplement the ever-present demand for the highest quality of outpatient mental health services! Our objective: Enhance the quality of life for our clinicians as well as our clients!Perks:

• Annual Performance Based Merit Increases
• Paid vacation and holidays, including your birthday and Volunteer Hours
• 401K Plan with Generous Employer Match
• Subsidized Healthcare Benefits (Medical/Dental/Vision)
• Paid time for required annual CEU training with access to Ellie’s CEU library
• Annual funds towards licensure certification/recertification or CEUs.
• Client-Therapist Matching
• Well-appointed office space with Telehealth options
• Opportunity to be creative and develop your passions into new programs and services

Please note: Salary range listed is a combination of base pay and commission. Position is located in Falmouth, ME.About EllieEllie Mental Health was founded in 2015 by Erin Pash, LMFT and Kyle Keller, LICSW when they opened the first Ellie clinic in Minneapolis. Since then, the Ellie Fam has continued to grow with more than 200 clinics nationwide.Our mantra is to de-stigmatize mental health. The mental health industry is full of barriers, and we’ve made it our goal to fill the gap and find innovative ways to break down these barriers for the communities we serve. At Ellie, our objective is to provide our team with their ideal life/work balance enabling them to deliver the best to those who need it the most.The PositionAs a Clinic Manager at Ellie Mental Health, you’ll share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination.The Clinic Manager provides supervision, assessment, counseling and care management services that are culturally appropriate and empathetically minded to the clients and employees of Ellie Mental Health Greater Portland. They will work under the supervision of the Executive Clinic Director, while supporting formulation and implementation of client care policies and procedures and participating in the strategic and operational decision-making process. Overall, the Clinic Manager carries a caseload of clients as well as directs, coordinates, and oversees the administration of assigned clinical personnel, associated administrative personnel, and supports the Executive Clinic Director in managing the day to day operations of the clinic.Responsibilities

• Provide outpatient therapy services to clients and families (minimum of 15 client hours each week).
• Complete clinical documentation such as assessments treatment plans, progress notes, discharge plans, and all other required documents in a timely manner for assigned cases.
• Provide excellent clinical services for clients through the use of creativity and innovative therapy tools to help clients achieve and exceed their goals.
• Coordinate services/referrals and collaborate with others including: medical/med management personnel, case managers, other Ellie staff, school staff, family members and others as needed.
• Provide clinical oversight for and collaborate with a dynamic and passionate team to further the mission of filling the gaps in our community.
• Attend, and participate in all clinical staff meetings, administrative meetings, individual supervision, and trainings.
• Coordinate with Executive Clinic Director to support the hiring process; including screening, interviewing, and onboarding processes.
• Provide individual supervision to assigned employees and any external individuals/agencies that we contract with for such and is/are assigned by the Executive Clinic Director. Co-lead or lead staff meetings/group supervision as assigned. Complete required documentation for all supervision.
• Ensure supervisees and clinic staff are following all agency policies, providing high quality care to our clients and documenting all services in compliance with agency policies and state/federal regulations.
• Monitor client bills and collection of client payments for their own clients and the clients of those they supervise. Review EHR service lines and complete error corrections as needed in working with service providers internally and externally.
• Complete audits of client charts and support organizing peer chart reviews.
• Plan, implement, and evaluate all clinical care services provided at the clinic site as well as all associated administrative operations and activities, including performance reviews and performance improvement plans.
• Monitor clinic capacity and practice patterns to support Executive Clinic Director in identifying hiring needs to meet FTE staffing requirements.
• Participate in the implementation, maintenance, and creation of policies & procedures, objectives, and short-and long-range planning.
• Partner with Executive Clinic Director to support administrative changes as needed.
• Troubleshoot issues within the electronic platforms used by the clinic to support clinic staff. Follow established agency policies, procedures, and objectives, continuous quality improvement objectives, and safety, environmental, and/or infection control standards.
• Provide in-service training for employees of Ellie Mental Health Greater Portland as requested by the Executive Clinical Director.
• Contribute to Marketing and Community Outreach, attending events in the community and organizing events for the clinic.
• Contribute to building a positive clinic culture through daily interactions with staff and clients, as well as planning events/outings.
• Cover on-call and other assigned meetings/paperwork when Executive Clinic Director is out of office.
• Abide by all licensing guidelines to maintain an active and unrestricted full license to practice and supervise in the state of Maine.
• Other stuff we probably forgot to add but just as meaningful and important to your role 😉

Required Qualifications and Skills

• Master’s Degree or higher education in one of the behavioral health sciences from an accredited college or university with a minimum of 5-10 years experience as a fully licensed clinician.
• Have a Maine issued clinical license to practice as an LCPC, LCSW, LMFT, or Psychologist.
• Meet the requirements to supervise all conditionally licensed providers (LCPC-c, LMSW-CC, LMFT-c) and clinical interns.
• Strong computer skills including the ability to learn and navigate multiple electronic platforms including the clinics EHR, Microsoft 365 products, and additional platforms used by the clinic.
• Ability to triage clinic staffs’ administrative questions and concerns by connecting them to appropriate tools and resources.
• The ability to create a warm, welcoming, fun, collaborative clinic culture where clients and staff feel supported, valued, and can show up as their authentic selves.
• Strong working knowledge of state requirements regulating mental health practice and mental health clinical licensure requirements.
• Strong leadership and problem-solving skill sets.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Working understanding of human resource principles, practices, and procedures.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in a high-paced and changing environment

Preferred Qualifications and Skills

• Previous supervision of clinicians.
• Policy development and implementation.
• Chart auditing for quality of clinical documentation and compliance with internal policies and external regulations.
• Working knowledge of DBT, IFS, EMDR, and/or couples work.
• Specialized training in innovative, creative, and/or holistic therapy and/or supervision approaches.

Independent franchisees are Equal Opportunity employers committed to diverse and inclusive workforces. Franchisees are independent business people and not employed by Ellie Family Services, PLLP, d/b/a “Ellie Mental Health”, Ellie MSO, LLC, or Ellie FAM LLC. Thus, each franchisee and each franchisee clinic is unique and the franchisee is alone responsible for all employment matters in their clinic, including the terms and conditions of employment for their employees, such as hiring, firing, discipline, supervision, staffing and scheduling. Depending on the clinic location you select, the job for which you apply may be in a clinic owned and operated by an independent franchisee, and not with the corporate-owned clinics, which are based in Minnesota. This means the franchisee, not Ellie Family Services, PLLP, is responsible for all employment matters at the clinic. If you are hired for the job, the franchisee will be your employer, not Ellie Family Services, PLLP or any of its affiliated entities. For franchisee clinic locations, please contact the franchisee organization directly to the extent you need assistance in completing forms or otherwise participating in that franchisee’s application process.

Expected salary: $70000 – 90000 per year

Location: Falmouth, ME

Job date: Tue, 12 Aug 2025 07:25:03 GMT

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