Assistant – Marketing and Fan Experience (Part-time, Variable Hour)

Position Announcement

Utah Valley University is a NCAA Division I institution and a member of the Western Athletic Conference and the Big 12 Conference. The UVU Department of Athletics is committed to success in competition, in the classroom, in the community, and in life. UVU Athletics supports over 400 student-athletes who compete on the 16 intercollegiate athletic teams sponsored by the University. As a member of the UVU Athletics Marketing team, this position can work with student-athletes, coaches, administrators, corporate partners, donors, fans, and more! 

The UVU Athletics Marketing team has won various regional, national, and international marketing and public relations awards. By joining this team, in addition to working with an award-winning staff, this position will have the opportunity to contribute to and learn from a winning culture. This position provides opportunities to be a leader and gain experience that benefits all areas of life. The perfect candidate is motivated, hardworking, creative, passionate, dedicated, organized, and has good written and verbal communication skills. An eagerness to learn and grow in leadership, customer service, and personal development is critical. 

Summary of Responsibilities

  • Execute strategic and innovative marketing and communications campaigns focused on campus (students and faculty/staff) and community audiences, resulting in increased Revenue Generation / Ticket Sales, Fan Experience, Innovation / Creativity, Student-Athlete Experience, Community Outreach, and Attendance
  • Provide leadership to part-time students and interns to ensure marketing and communications campaigns and ensure game day / event marketing responsibilities are executed
  • Execute game day / event marketing responsibilities, including pre-game, in-game, and post-game activities, and setup / takedown
  • Foster collaborative relationships with campus and community stakeholders, including, but not limited to PACE, Faculty Senate, Alumni & Development, UVUSA, Clubs and Organizations, UVU Ambassadors, RCL Program, Orientation Leaders, First Year Experience, Prospective Student Services, Student Housing (Axis, The Green, Wolverine Crossing, etc.), Youth Sports (Jr. Jazz, Bantam Basketball, Utah Youth Soccer, middle school, junior high, high school, etc.), Elementary Schools (elementary school days, elementary school ticketing, mascot visits, student-athlete visits, etc.), etc., focusing on Revenue Generation / Ticket Sales, Fan Experience, Innovation / Creativity, Community Outreach, and Attendance
  • Execute market research to gain insight on various areas including brand awareness, campaign effectiveness, competitive analysis, consumer insights, customer satisfaction, customer segmentation, product development, and more
  • Continuously assess marketing strategies and apply industry practices for Revenue Generation / Ticket Sales, Fan Experience, Innovation / Creativity, Student-Athlete Experience, Community Outreach, and Attendance
  • Create executive reports that outline campaign and program objectives, audiences, targets, and tactics, including end-of-campaign and end-of-year actuals against targets
  • Perform other marketing-related duties as assigned

Minimum Qualifications

  • High school diploma or GED plus six months to one year of related experience is required.
  • Two or more years of work experience in event planning, marketing, public relations, or another related field.
  • Must attend Mandatory Staff Meeting on Mondays and Wednesdays from 9:00am to 9:50am.
  • Office hours will be scheduled during regular business hours (9:00am to 5:00pm) and decided on between applicant and supervisor.
  • Works on weekends, evenings, holidays, and flexible shifts.
  • Works indoors and outdoors (hot and cold temperatures, wind, rain, snow, etc.)

Knowledge, Skill, and Abilities

Knowledge:

  • Knowledge of UVU Policies and procedures.
  • Knowledge of the regulations governing intercollegiate athletics as set forth by the NCAA, the WAC, and the BIG 12 Conference.
  • Knowledge of marketing and communications strategies, focusing on Revenue Generation / Ticket Sales, Fan Experience, Social Media / Broadcasting, Brand Awareness, Innovation / Creativity, Student-Athlete Experience, Community Outreach, and Attendance.

Skills:

  • Skills in developing marketing and communications campaigns, focused on Revenue Generation / Ticket Sales, Fan Experience, Social Media / Broadcasting, Brand Awareness, Innovation / Creativity, Student-Athlete Experience, Community Outreach, and Attendance.
  • Skills in developing digital and social media campaigns, focused on Revenue Generation / Ticket Sales, Fan Experience, Social Media / Broadcasting, Brand Awareness, Innovation / Creativity, Student-Athlete Experience, Community Outreach, and Attendance.
  • Good interpersonal skills, judgement, and diplomacy required to foster collaborative relationships with campus and community stakeholders and to interact effectively with and provide customer service to a broad audience.
  • Effective communication skills with the ability to communicate effectively via phone and email.
  • Effective time management skills.

Abilities:

  • Ability to uphold and abide by all NCAA, WAC, and BIG 12 Conference regulations and UVU Institutional policies and procedures.
  • Ability to oversee conception, production, and implementation of assets used in association with strategic and innovative marketing and communication campaigns.
  • Ability to consistently evaluate efforts to become more efficient.
  • Ability to create client and executive reports outlining objectives, including end-of-campaign and end-of-year actuals against targets.
  • Ability to run / learn to run in-game operation equipment, including audio, lighting, video board, etc.
  • Ability to set up / take down game day / event equipment, including tents, tables, flags, banners, coolers, promotions, contests, etc.
  • Ability to manage a team of student employees, including assigning tasks, delegating, managing, etc.
  • Ability to work independently and effectively in a collaborative team environment.
  • Ability to receive and implement constructive feedback.

EEO Statement:

UVU employment decisions are made on the basis of an applicant’s qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.

Utah Valley University’s dedication to exceptional care offers quality service and benefits to employees while staying committed to meeting the needs of a diverse workforce.

Although part-time and adjunct (less than 30 hours per week) employees are ineligible from the full-time employee benefits package, the university is pleased to offer the following:

  • Undergraduate tuition remission benefit:
  • Part-time: waives 100 percent of tuition and general student fees for up to 3 credit hours or 1 course after 6 consecutive months of employment and a minimum of 480 hours worked (dependents do not qualify)
  • Adjunct: waives 100 percent of tuition and general student fees for one course per semester in which there is an active teaching assignment at the university (dependents do not qualify)
  • Access to the Employee Assistance Program (EAP)
  • Access to Campus Recreation and Wellness
  • Exclusive cash rewards through Utah Community Credit Union’s (UCCU) branch on UVU’s campus when becoming a member

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